Get In Touch

Have questions about our services or need technical support? Our team is ready to assist you. Reach out to us using any of the methods below, or fill out the form to send us a message.

Address

2 Tim Road North
Mia, MK43 7LX
United Kingdom

Phone

+44 1882 250235

Monday to Friday: 8am - 6pm
Saturday: 9am - 1pm
Sunday: Closed

Email

General Inquiries: info@heydigitalmx.com

Support: support@heydigitalmx.com

Sales: sales@heydigitalmx.com

Need Emergency IT Support?

For urgent technical issues outside of regular business hours, please call our 24/7 emergency support line:

+44 1882 250236

Send Us a Message

Our Location

Frequently Asked Questions

What are your support hours?

Our standard support hours are Monday to Friday, 8am to 6pm, and Saturday 9am to 1pm. We also offer 24/7 emergency support for critical issues through our emergency support line.

How quickly will you respond to my inquiry?

We aim to respond to all inquiries within 1 business hour during our standard support hours. Emergency issues are prioritized and addressed immediately.

Do you offer on-site support?

Yes, we provide both remote and on-site support depending on the nature of the issue. On-site support is available within our service area for issues that cannot be resolved remotely.

What types of businesses do you work with?

We work with businesses of all sizes across various industries, from small startups to large enterprises. Our solutions are tailored to meet the specific needs and budget of each client.

Can you help with specific software or hardware issues?

Yes, our team has expertise in a wide range of software applications and hardware systems. Whether you're experiencing issues with specific applications, operating systems, or hardware components, we can help.

Do you offer service level agreements (SLAs)?

Yes, we offer various SLA options to ensure you receive the level of support that meets your business requirements. We can customize our SLAs based on your specific needs.

Ready to Get Started?

Contact us today to learn how our IT support services can help your business thrive.

Explore Our Services